Medical Receptionist for Healthcare Facility
2 weeks ago
Position Overview:
ProActive Physical Therapy Specialists is seeking a dedicated Full-Time Front Desk Medical Receptionist to enhance our patient experience.
At ProActive, we foster a supportive environment where our team members are encouraged to thrive while assisting patients in their recovery journeys. We pride ourselves on cultivating a friendly, family-oriented workplace that promotes professional development and provides the necessary resources for success. Join us to grow and make a difference.
- Employment Type: Full Time
- Compensation: Approximately $16-$19 per hour
This role is perfect for individuals who possess strong organizational skills, excel at multitasking, and have a genuine passion for supporting others.
We believe in collaboration, laughter, and meaningful contributions that positively impact lives.
Benefits for Full-Time Employees:
- Employee-focused workplace culture
- Comprehensive medical, dental, and vision insurance
- Generous paid time off
- 401(k) with employer matching
- Complimentary life insurance
- Family support and parental benefits
- And additional perks
Key Responsibilities:
This essential role involves managing all front desk operations, ensuring exceptional customer service, and facilitating patient interactions.
- Warmly greet and assist patients upon arrival.
- Manage patient check-in and check-out processes, adhering to established protocols.
- Answer phone inquiries and direct calls appropriately.
- Accurately register patients and maintain electronic medical records.
- Schedule appointments efficiently for new and returning patients.
- Perform routine administrative tasks, including preparing patient documentation and processing payments.
- Complete opening and closing procedures, along with other assigned duties.
- Exhibit outstanding customer service while ensuring compliance with privacy regulations.
Qualifications:
- High School Diploma or GED is required.
- Proficiency in MS Office and basic office skills.
- Exceptional telephone manners and customer service abilities.
- Strong verbal and written communication skills.
- Previous experience in a similar role is preferred but not mandatory.
Become a part of a culture that values growth and meaningful work.
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