Medical Receptionist for Physical Therapy

2 weeks ago

Sherwood, Oregon, United States ProActive Physical Therapy Specialists Full time

Position Overview:

ProActive Physical Therapy Specialists is seeking a dedicated Full-Time Medical Receptionist to enhance our front office operations.

At ProActive, we foster a vibrant workplace culture where our team members enjoy their roles and are committed to assisting patients in their recovery journeys. We offer a supportive, family-oriented atmosphere, opportunities for professional development, and the resources necessary to excel in your position. Join us and thrive in your career.

  • Employment Type: Full Time
  • Compensation: Approximately $16-$19 per hour
  • Location: Sherwood, OR

This role is perfect for individuals who possess strong organizational skills, excel at multitasking, and have a genuine desire to support others.

We believe in growth, teamwork, and making a meaningful impact in our community.

Benefits for Full-Time Employees:

  • Employee-focused work environment
  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off
  • 401(k) with employer matching
  • Complimentary life insurance
  • Family planning and parental support
  • Additional perks

Key Responsibilities:

This vital role encompasses various front desk responsibilities, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.

  • Greet and welcome patients warmly.
  • Manage patient check-in and check-out processes in accordance with company protocols, ensuring all necessary documentation is accurate and complete.
  • Respond to phone inquiries and direct patients and visitors appropriately.
  • Register patients and establish accounts within our Electronic Medical Records (EMR) system.
  • Schedule appointments efficiently for both new and returning patients.
  • Perform routine administrative tasks promptly, including preparing patient charts, verifying insurance, authorizations, data entry, and payment collection.
  • Complete opening and closing duties, along with other assigned tasks.
  • Exhibit outstanding customer service while maintaining compliance with HIPAA regulations.

Qualifications:

  • High School Diploma or GED is required.
  • Proficiency in MS Office and basic office skills (telephone etiquette, filing, data entry) along with fundamental math skills.
  • Exceptional telephone manners, a friendly demeanor, and excellent customer service abilities.
  • Strong verbal and written communication skills; ability to convey information clearly.
  • Prior experience in a similar role is preferred but not mandatory.

Become a part of our dedicated team where you can truly make a difference.

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