Client Support Specialist
2 weeks ago
We are seeking a dedicated Customer Service Representative to join our dynamic team. This role is pivotal in ensuring exceptional service delivery and client satisfaction.
Location: Sherwood, OR
Compensation: $25-27 per hour, depending on experience.
Key Responsibilities:
- Act as the primary contact for client inquiries and support.
- Coordinate with various departments including dispatch, purchasing, and accounting to facilitate client needs.
- Manage scheduling for shipments and truck logistics.
- Oversee the processing of purchase orders and ensure proper routing to relevant departments.
- Handle a high volume of emails and phone calls daily.
- Welcome and assist visitors to the office.
- Provide support and coverage for related departments as needed.
- Outstanding customer service abilities with a focus on resolving challenging situations effectively.
- Proficient in Microsoft Excel and Word (an assessment will be conducted).
- Excellent written and verbal communication skills.
- Highly organized with strong attention to detail.
- A minimum of 2 years of relevant office experience is required.
- Strong focus and attention to detail are essential for this role.
Compensation and Benefits:
During the evaluation-to-hire period, benefits are offered through Express Employment:
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Oregon Sick Pay
- Paid Leave Oregon
- Term Life and Short-Term Disability Insurance
- Weekly Paychecks
- Referral bonuses available for successful candidate referrals.
Application Process:
- Contact us during business hours for more information.
- Submit your application through the designated channels.
- Visit our office for further inquiries.
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