Patient Services Coordinator

2 weeks ago


Oklahoma City, Oklahoma, United States University of Oklahoma Full time
Job Title: Patient Services Representative Job Summary: We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the University of Oklahoma. As a key member of our healthcare team, you will be responsible for coordinating patient schedules, providing exceptional customer service, and ensuring the smooth operation of our outpatient clinic. Key Responsibilities: * Coordinate patient appointments and schedules * Provide clerical assistance and support to healthcare providers * Answer telephone calls and direct patients to the appropriate personnel * Prepare and enter healthcare provider schedules into the computer * Coordinate schedules for patients requiring multiple services * Greet patients and provide a welcoming experience * Accept payments and process receipts * Maintain accurate and up-to-date patient records * Perform various administrative tasks as needed Requirements: * High school diploma or equivalent * 12 months of experience in a customer service role * Excellent communication and problem-solving skills * Proficient in Microsoft Office Suite * Ability to multitask and meet deadlines * Ability to maintain patient confidentiality Why Work at the University of Oklahoma: The University of Oklahoma is a premier research university that values diversity, equity, and inclusion. We offer a dynamic and supportive work environment that fosters professional growth and development. As a member of our team, you will have the opportunity to make a meaningful contribution to the health and well-being of our patients and community. Equal Employment Opportunity Statement: The University of Oklahoma is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, or status as a veteran in any of its policies, practices, or procedures.

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