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Patient Services Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Super Ninos Pediatrics Clinic. As a key member of our clinical operations team, you will be responsible for coordinating patient schedules, providing exceptional customer service, and ensuring the smooth operation of our facility.
Key Responsibilities:
- Scheduling: Schedule patient appointments, provide information about clinic operations, and obtain patient demographics.
- Check In/Check Out: Greet patients, accept payments, and prepare encounter forms and billing packets.
- Filing and Organization: Pull patient charts, copy medical records, and maintain accurate filing systems.
- Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
- Miscellaneous: Dispense supplies, notify staff of low supplies, and perform related tasks as required.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 1+ years of professional work experience, with 2+ years of customer service experience preferred.
- Licensure/Certifications/Registrations: None required.
What We Offer:
OU Health is an equal opportunity employer offering a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more.
