Patient Care Coordinator
1 day ago
We are seeking a highly skilled Patient Care Specialist to join our team at Amerita. As a Patient Care Specialist, you will serve as the primary point of contact for our patients, pharmacies, and medical professionals, providing exceptional customer service and support.
Key Responsibilities- Field inbound and outbound requests, including calls to onboard new patients, schedule refill orders, and address financial concerns.
- Communicate with patients and physician office staff to resolve issues, coordinate medication deliveries, and collect co-payments.
- Obtain supply inventories from patients/clients and communicate information obtained to the Pharmacist as required.
- Notify patients/caregivers regarding coverage and payment responsibilities and collect co-pay balances or out-of-pocket balances.
- Participate in management, departmental, and intra-departmental meetings, and quality improvement activities.
- High School Diploma or GED.
- Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law.
- Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired.
- Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred.
- Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts.
- Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance.
- 401(k) Retirement Plan with Employer Match.
- Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability.
- Employee Discounts.
- Tuition Reimbursement.
- Paid Time Off & Holidays.
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. We are committed to excellent service and strive to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.
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