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Patient Service Coordinator
2 months ago
The Patient Service Coordinator plays a crucial role as the initial point of interaction for our patients. It is essential to embody the values of Mercy by delivering exceptional customer service and compassion in every task performed.
Key Responsibilities:
- Provide outstanding service to patients and their families.
- Assist with administrative tasks to ensure smooth operations.
- Support patients in navigating their healthcare journey.
Benefits:
Mercy Clinic offers a comprehensive benefits package, including:
- Tuition Reimbursement up to $2,000 for educational advancement.
- Health, Dental, and Vision insurance available from day one.
- Annual contribution of $100 per month for eligible employees enrolled in the Dependent Care FSA.
- Paid parental leave for new parents.
- 401k plan with employer matching.
- Paid time off for volunteering opportunities.
- Competitive salary structure.
- Opportunities for career advancement.
Qualifications:
To be considered for this role, candidates should possess:
- A high school diploma or equivalent.
- Preferred experience of at least one year in a medical office setting.
- Completion of Clinic Core Front Desk Training is required for new hires.
Advancement Opportunities:
Current Patient Service Representatives looking to advance must complete designated competencies before promotion.
Join Our Team:
Become a part of Mercy's mission to provide compassionate care and service excellence.
