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Patient Services Coordinator
2 months ago
Position Title: Front Desk Receptionist
Salary: Competitive
Role Summary:
We are seeking a friendly and professional Front Desk Receptionist to be the welcoming face of our practice. This role requires an individual with a warm demeanor and strong attention to detail, capable of navigating minor challenges that may arise in a busy office environment.
Reporting Structure:
This position will report directly to the Office Manager and will interact with various team members including physical therapists, assistants, other receptionists, and patients.
Key Responsibilities:
- Process all copayments and necessary transactions
- Coordinate patient scheduling for upcoming appointments
- Welcome and greet patients and visitors
- Handle incoming calls and direct them appropriately
- Make necessary outbound calls
- Manage supply orders as needed
- Perform scanning, faxing, and printing tasks
Qualifications:
A high school diploma is required, with a preference for candidates holding a professional administrative assistant certification. Applicants should have a minimum of 3 years of experience in office or clerical roles, along with proficiency in computer skills and medical billing. Excellent verbal and written communication skills are essential for interacting with patients and professionals. Familiarity with filing systems and office equipment such as fax machines, copiers, and multi-line phone systems is also required.
Work Environment:
The role is situated in a standard office setting, where the individual may encounter infections, contagious diseases, and confidential patient information.
Physical Requirements:
- Regularly required to stand, walk, and sit
- Occasional need for crouching and reaching
- Continuous manual dexterity, speaking, and hearing are necessary
Work Hours: Full-time, 40 hours per week
