Floor Manager

1 week ago


Brea, California, United States Mango Full time

About the Role

We are seeking a highly motivated and experienced Floor Manager to join our team at Mango. As a key member of our store team, you will be responsible for ensuring the smooth operation of the sales floor, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Customer Service: Provide an excellent level of customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Team Leadership: Lead and motivate the sales team to achieve sales targets, provide guidance and support, and ensure that team members are aware of key performance indicators.
  • Visual Merchandising: Work closely with the Visual Merchandiser to ensure that the store is visually appealing and commercial, and that product displays are in line with company standards.
  • Sales and Inventory Management: Monitor and manage sales and inventory levels, ensuring that stock is accurately recorded and that sales targets are met.
  • Store Image and Maintenance: Maintain the image of the store, ensuring that it is attractive and commercial, and that all areas of the store are clean and well-maintained.

Requirements

  • Experience: Previous experience in fashion retail, preferably in a supervisory or management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a proactive attitude.
  • Education: High school diploma or equivalent required.

What We Offer

  • Competitive Salary and Benefits: A competitive salary and benefits package, including health insurance, 401(k) pension plan, and paid time off.
  • Opportunities for Growth and Development: Opportunities for career advancement and professional growth within the company.
  • Dynamic and Collaborative Work Environment: A dynamic and collaborative work environment, with a team of passionate and dedicated professionals.

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