Manager of System Risk Operations
2 weeks ago
Join Our Team as a Manager of System Risk Operations
We are thrilled to present an opportunity for a Manager of System Risk Operations to lead our Water Systems Performance division. This role is pivotal in a dynamic operational setting.
Your Responsibilities:
- Oversee a proficient team of risk analysts dedicated to delivering precise data to frontline personnel and key internal partners.
- Serve as the authority on evaluating risks associated with clean water operations across our extensive water network and hydraulic systems.
- Ensure the safety, quality, and supply of water to our customers is consistently prioritized.
- Accountable for conducting risk evaluations related to clean water network activities, facilitating maintenance and repair efforts.
- Lead a team that performs over 10,000 individual risk assessments annually across a vast network of assets.
Key Duties Include:
- Engaging with both internal and external stakeholders to foster collaboration.
- Developing strategic business initiatives, targets, and KPIs while promoting innovative operational methods.
- Analyzing data to identify and devise solutions for complex challenges.
- Providing specialized technical support concerning Clean Water System risks.
- Ensuring compliance with water quality standards and health & safety regulations.
- Conducting root-cause analyses and proposing preventative strategies for future issues.
- Mentoring and developing team members and colleagues.
- Maintaining a strong awareness of business operations.
- Delivering accurate reports and information requests within specified timelines.
- Supporting engineering and customer-focused projects within the Water System Performance team.
What We Seek:
The ideal candidate will possess relevant leadership experience, ideally within the utilities sector. Exceptional communication and influencing skills are crucial for effective engagement with diverse stakeholders.
A growth mindset, coupled with strong analytical, problem-solving, and negotiation abilities, is essential. Team collaboration is fundamental, as is the capacity to perform under pressure to meet demanding objectives.
We value a strong desire to learn and a commitment to enhancing professional knowledge and skills. Familiarity with hydraulic systems, SCADA/telemetry devices, GIS mapping systems, SAP, and Microsoft Office 365 is advantageous.
What We Offer:
We provide a competitive salary, along with 26 days of annual leave, increasing to 30 with tenure, plus bank holidays. Our contributory pension scheme offers a maximum of 12% with a 2x employee contribution.
Additionally, we offer personal medical assessments and a comprehensive benefits program designed to support your well-being.
About Us:
At Thames Water, our mission is clear: to deliver essential services that enable our customers, communities, and the planet to thrive. Water is vital for all life, and we are dedicated to its stewardship.
As we face increasing challenges from climate change, we are committed to ensuring that water remains accessible and sustainable for everyone.
We recognize that our people are our greatest asset. We strive to create a diverse and inclusive workplace that reflects the communities we serve.
Join us in making a difference.
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