Family Support Specialist

2 weeks ago


Albany, New York, United States Trinity Alliance of the Capital Region Full time
Position Overview

REPORTS TO: Supervisor of Service Navigation

DEPARTMENT: Prevention Services

EMPLOYMENT TYPE: Full-Time

Trinity Alliance of the Capital Region stands as a premier organization in social services, dedicated to fostering healthy families, enhancing community well-being, and providing educational and employment opportunities to effect generational change. Established in 1920, our commitment to the success of the Capital Region and our employees is unwavering. By becoming part of Trinity, you align with one of the most esteemed organizations in the area.

ROLE & RESPONSIBILITIES:

The primary aim of this position is to avert child maltreatment and unnecessary out-of-home placements while fostering positive family dynamics for youth aged 0-18 and their families.

KEY DUTIES INCLUDE:

  • Develop and sustain professional relationships with clients, service providers, funding agencies, and colleagues.
  • Collaborate within a team to deliver case management, crisis intervention, and coordinate referrals to additional services.
  • Ensure family engagement in community programs by facilitating connections and maintaining ongoing communication between families and program staff.
  • Engage non-custodial parents by providing support services aimed at re-establishing family connections.
  • Maintain consistent communication with all family service providers to guarantee seamless care.
  • Conduct regular home visits to assess needs and provide support.
  • Organize and attend treatment reviews and meetings with service providers.
  • Facilitate psycho-educational groups as opportunities arise.
  • Collaboratively develop service plans and treatment objectives with clients.
  • Supervise visits between children and caregivers as necessary, providing reports to relevant authorities.
  • Participate in professional development and contribute to program enhancements.
  • Ensure timely completion and submission of all necessary documentation.
  • Adapt work hours to meet family needs and attend relevant community events.
  • Build relationships with educational institutions to monitor and address school attendance and related issues.
  • Maintain regular communication with the C.A.R.E. program to support children's success.
  • Perform additional duties as assigned by the Supervisor of Service Navigation.

BENEFITS:

In addition to a competitive salary, employees enjoy numerous benefits, including 14 paid holidays, immediate access to health insurance at the start of the first full month of employment, and the accrual of sick days and personal time from the first day of employment. Trinity is committed to the success and well-being of its employees.

QUALIFICATIONS:

  • Associate's or Bachelor's degree preferred, with a minimum of one year of direct experience working with children and families.
  • Experience engaging with individuals and families from diverse cultural and socioeconomic backgrounds.
  • Ability to demonstrate understanding and appreciation of clinical concepts that focus on family strengths.

A valid NYS Driver's License is required.



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