Front Desk Representative
5 days ago
We are seeking a skilled and friendly Front Desk Agent to join our team at The Westin Cleveland Downtown. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences by providing a warm welcome and ensuring a smooth stay.
Key Responsibilities:
- Anticipate and meet the needs of our guests to ensure a memorable stay
- Provide accurate and timely information about hotel services and amenities
- Manage front desk operations, including check-in, check-out, and room assignments
- Collaborate with other departments to resolve guest issues and concerns
What We Offer:
- A fast-paced and dynamic work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing situations
- High school diploma or equivalent required; hospitality experience preferred
Why Work with Us:
At HEI Hotels & Resorts, we are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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