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Front Desk Representative

2 months ago

Cleveland, Ohio, United States IHG Full time

**Front Desk Agent Opportunity**

**About the Role:**

We are seeking a skilled Front Desk Agent to join our team at InterContinental Hotels Cleveland. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

**Key Responsibilities:**

  • Check-in and check-out hotel guests in a timely and professional manner
  • Process all payments according to established procedures
  • Provide accurate and efficient service to guests, responding to their needs and resolving any issues that may arise

**Requirements:**

  • Holding a High School diploma or equivalent
  • One year of front desk/guest service experience
  • Ability to work nights, weekends, and/or holidays

**What We Offer:**

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.