Senior Patient Financial Services Representative

6 days ago

Saint Paul Minnesota, United States Fairview Health Services Full time
Job Summary

Fairview Health Services is seeking a Senior Patient Financial Services Representative to join our team at our Midway Campus in St. Paul, MN. This role will support management in the billing and collection of accounts receivable for inpatient and outpatient accounts, as well as resolving customer service issues.

Key Responsibilities
  • Billing and collection of accounts receivable for inpatient and outpatient accounts
  • Ensuring expected payment is collected and accounts are fully resolved
  • Resolving complex customer service issues
  • Verifying insurance and patient demographics
  • Processing and follow-up of patient requests for demographics and insurance
  • Coding and charging for patient accounts
  • Timely processing and follow-up of patient requests for coding and charging review
  • Work independently in problem-solving with patients regarding their account
  • Communicate effectively via telephone or written communication with patients or departments
Requirements
  • 2 years of experience in a medical billing office setting or relevant experience
  • Ambulance billing, follow-up, verification, or coding experience
  • Knowledge of Image Trend Billing Bridge software
  • MS Office experience
  • Insurance/follow-up experience
  • Coordination of benefits experience
  • Epic, Brightree, Billing Bridge, or comparable software account experience
  • Experience working with medical terminology
  • Experience working with CPT-4 and ICD-10
  • Billing certification
What We Offer

Fairview Health Services offers a competitive salary and benefits package, including medical, dental, and vision coverage, PTO, and 403B. We are committed to providing a work environment that is supportive, inclusive, and respectful of all employees.

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