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Patient Service Representative

2 months ago

Saint Paul Minnesota, United States NovaCare Rehabilitation Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments and communicate with patients, providers, and coworkers
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Requirements
  • High School Diploma or GED required
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
About NovaCare Rehabilitation

NovaCare Rehabilitation is a leading provider of physical therapy services, dedicated to delivering exceptional patient experiences in a welcoming, positive, and helpful environment. As a Patient Service Specialist at NovaCare Rehabilitation, you will have the opportunity to make a meaningful impact on the lives of our patients and contribute to our mission of providing high-quality care and service.