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Financial Services Representative

2 months ago


Saint Paul, Minnesota, United States TRUSTONE FINANCIAL CREDIT UNION Full time
Job Summary

We are seeking a highly skilled and motivated Financial Services Representative to join our team at TruStone Financial Credit Union. As a key member of our branch staff, you will be responsible for providing exceptional customer service, promoting financial products and services, and contributing to the overall success of our organization.

Key Responsibilities
  • Member Service: Welcome members into the branch, provide professional expertise in the service and sales of deposit products, loan products, and convenient services.
  • Financial Product Promotion: Promote the credit union's brand of savings, transparency, and financial education to members.
  • Loan Origination: Originate, underwrite, and close consumer and home equity loans following outlined TruStone Financial policies and procedures.
  • Transaction Processing: Accurately and efficiently interpret and process a wide variety of financial inquiries, account openings, service requests, and transactions.
Requirements
  • Education: Bachelor's Degree in Finance, Business Administration, or a related field, or four years of equivalent work experience.
  • Experience: Two years of cash handling experience or experience serving and interacting with customers.
  • Skills: Highly-developed interpersonal skills, a positive attitude, and a desire to help people. Ability to identify member opportunities for financial improvement, teach financial concepts, communicate recommendations, and provide support.
What We Offer
  • Competitive Compensation: Competitive pay and incentive programs for all positions.
  • Benefits: Health insurance, dental and vision insurance coverage, paid time off, holidays, and more.
  • Professional Development: Career development opportunities, including our STEP job shadow program, TruStone Academy certification courses, and more.

TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities, and all Protected Classes.