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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.
Key Responsibilities- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments and communicate with patients, providers, and coworkers
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
- High School Diploma or GED required
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
NovaCare Rehabilitation is a leading provider of physical therapy services, dedicated to delivering exceptional patient experiences in a welcoming, positive, and helpful environment. We are committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer.
