SIP Solutions Engineer

2 weeks ago


Austin, Texas, United States ProIT,Inc Full time
Position: Genesys System Engineer

Employment Type: Full-Time
Location: Onsite

Eligibility: Only USC/GC / C 09 GC EAD / OPT

Job Overview:

We are seeking a talented engineer to join our Development Engineering team. The ideal candidate will be responsible for conceptualizing and implementing innovative solutions in a laboratory environment, as well as conducting proof of concept evaluations.

Key Responsibilities:
- Engage in extensive enterprise SIP deployments and call routing using Ribbon SBC PSX.
- Perform expert-level SIP troubleshooting utilizing tools such as Wireshark and other VoIP analysis software.
- Demonstrate proficiency in Cloud Technologies, specifically AWS and Azure.
- Manage transcoding and TLS/SRTP deployment at an intermediate level.
- Exhibit foundational knowledge of the Genesys platform.
- Conduct intermediate-level administration of Linux systems.
- Implement Ribbon SBC SIP Recording at an intermediate level.
- Utilize WebRTC technologies at an intermediate level.

Collaboration:
In addition to software development and the creation of relevant artifacts, the role requires active participation in reviews with internal IS&T teams, testing throughout various project phases, and providing production cutover and warranty support.


Compensation:
Annual Salary: $129,055.00 - $139,055.00

Benefits Include:
- 401(k)
- Dental Insurance
- Health Insurance

Work Schedule:
8-hour shifts, Monday to Friday

Application Requirements:
- Please specify your work authorization status (USC, GC, OPT, or GC EAD).
- Indicate your willingness to relocate.

Experience Requirements:
- Genesys: 8 years (Preferred)
- Ribbon: Experience preferred
- SBC PSX: 3 years (Preferred)
- VoIP Analysis Tools: 4 years (Preferred)
- AWS and Azure: 6 years (Preferred)
- TLS/SRTP Deployment: 1 year (Preferred)

Commute and Relocation:
- Preferred ability to commute to the designated location.
- Willingness to relocate before starting work is preferred.

Work Environment:
On the road.

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