Senior .NET Engineer with Production Support Expertise

2 weeks ago

Hackensack, New Jersey, United States Synechron Full time

Position: Senior .NET Engineer with Production Support Expertise

Location: Hybrid

Overview:

We are seeking a highly skilled .NET Engineer with extensive experience in Level 3 (L3) Production Support to enhance our innovative team. The successful candidate will be tasked with the maintenance and improvement of enterprise-level applications while delivering top-tier support for intricate production challenges. This role requires a mix of programming, diagnostics, and effective communication with various stakeholders.

Core Responsibilities:

  • Design and sustain applications utilizing .NET framework and .NET Core technologies.
  • Deliver L3 support by diagnosing and resolving complex production challenges that L1 and L2 support teams cannot manage. This may involve being on-call as necessary.
  • Conduct root cause analysis for production failures and devise solutions to reduce and prevent future incidents.
  • Collaborate closely with the development team to grasp the architecture and workflows of applications.
  • Engage with cross-functional teams to guarantee optimal application performance.
  • Participate in code evaluations and adhere to best practices in software engineering.
  • Implement new functionalities and enhance existing features based on business needs.
  • Document all activities in project management systems and create support documentation for L1 and L2 teams.
  • Guide junior developers and support personnel in .NET technologies and problem-solving methodologies.
  • Stay updated with the latest advancements and best practices in .NET development and production support.

Qualifications:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.
  • 8+ years of experience in application development using .NET technologies.
  • 5+ years of proven experience in providing L3 production support for .NET applications.
  • Strong proficiency in C#, ASP.NET MVC, Web API, Entity Framework, and SQL Server.
  • Experience with .NET Core, microservices, and containerization technologies such as Docker is advantageous.
  • Familiarity with front-end technologies (HTML, CSS, JavaScript, and JS frameworks) is a plus.
  • Exceptional problem-solving and analytical abilities.
  • Strong communication and interpersonal skills.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Experience with DevOps tools and methodologies is beneficial.
  • Willingness to participate in an on-call rotation for after-hours support.

Certifications:

  • Microsoft Certified: Azure Developer Associate or any relevant .NET certifications would be beneficial.

What We Offer:

  • A competitive compensation and benefits package.
  • A multinational organization with numerous offices globally and opportunities for international work.
  • Provision of a laptop and mobile device.
  • Paid annual leave along with sick leave and national holidays.
  • Maternity and Paternity leave plans.
  • A comprehensive insurance package including medical, dental, vision, life insurance, and disability coverage (plans vary by region).
  • Retirement savings plans.
  • Support for higher education certifications.
  • Commuter benefits (varies by region).
  • Extensive training opportunities focused on skill enhancement, substantive knowledge, and personal growth.
  • Access to Udemy for Business for all employees, offering free access to over 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs and Center of Excellence groups.
  • Engagement in cutting-edge projects with leading tier-one banks, financial institutions, and insurance firms.
  • A flat and approachable organizational structure.
  • A truly diverse, enjoyable, and global work culture.

Diversity & Inclusion Statement:

Diversity and Inclusion are core to our culture, and we are proud to be an equal opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion initiative is dedicated to fostering an inclusive culture that promotes equality and respect for all. We strongly believe that a diverse workforce contributes to building stronger, successful businesses. We encourage applicants from diverse backgrounds to apply.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.

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