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Sales Operations Specialist for Hospitality

2 months ago

Maryland Heights, Missouri, United States Schahet Hotels Full time

Job Title: Sales Operations Specialist at Schahet Hotels

Overview:

  • Maintain a professional, approachable demeanor at all times
  • Be prepared for various scenarios and challenges
  • Exhibit care and consideration for all guests
  • Uphold integrity and respect in all interactions
  • Take proactive measures, demonstrating ownership and commitment
  • Celebrate achievements and express enthusiasm in your role

Key Responsibilities:

  • Support the development of marketing strategies and liaise with management
  • Implement direct sales initiatives
  • Organize outreach efforts and engage with potential clients
  • Provide assistance at the front desk as necessary
  • Conduct regular meetings with management to review sales performance
  • Oversee group events to ensure guest satisfaction
  • Participate in meetings related to group sales or LNR as needed

Additional Responsibilities:

  • Facilitate guest engagement programs
  • Prepare and maintain meeting spaces for events
  • Coordinate catering services and collaborate with kitchen personnel

Qualifications:

Successful candidates will demonstrate skills in problem-solving, customer relations, and interpersonal communication.

Supervisory Role:

This position does not involve direct supervision of staff.

Physical Requirements:

The individual must be capable of performing essential functions, including verbal communication, standing, walking, and lifting as necessary.

Training Requirements:

Completion of all necessary training programs specific to the brand and Schahet Hotels is required.

Decision-Making Authority:

Sales activities must align with established group guidelines and room commitment levels.

Financial Accountability:

Responsible for achieving sales objectives and revenue goals.

Communication Standards:

Adhere to communication protocols established by Schahet Hotels with management, team members, and clients.

Expected Outcomes:

  • Meet or exceed revenue targets
  • Achieve individual sales call objectives

Tools Utilized:

Computer systems, software applications, telecommunication devices, and standard office equipment.

Work Environment:

Ability to work independently or collaboratively while maintaining a professional demeanor and positive outlook.

Employment Type:

Full-time position.