Sales Team Lead

4 weeks ago


Maryland Heights, Missouri, United States Charter Communications Full time
Job Description

This position leads a geographically assigned team of Residential Connectivity Sales Supervisors and their teams. Key responsibilities include leading and managing daily operations, selling best-in-class services to residential customers, and supporting goals of soliciting new prospective customers.

Key Responsibilities:

  • Lead and manage daily operations that sell to residential customers
  • Responsible for meeting and exceeding budgeted headcount and sales goals
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Manage and monitor functions relative to staff, including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations
  • Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner
  • Collaborate with other departments and/or support teams to achieve goals and objectives

Requirements:

  • Bachelor's degree in business or marketing, or equivalent work experience
  • 5+ years of Outside Sales or related work experience
  • Valid driver's license, satisfactory driving record, and auto insurance
  • Ability to read, write, speak, and understand English language
  • Excellent communication, interpersonal, and organizational skills
  • Possess strong technical and computer skills

Preferred Qualifications:

  • Sales Supervisory experience
  • Knowledge of Direct Sales practices
  • Experience with consumer education of products and services
  • Knowledge of cable or telecommunications services

Working Conditions:

  • Field and office environment
  • Outside field environment with exposure to inclement weather
  • Travel as required

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