Patient Access Representative II- Nights
4 days ago
Conifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our Patient Access team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate patient demographic information, employing proper and compliant patient liability collection techniques, and providing exceptional customer service.
Key Responsibilities- Greet customers and provide world-class customer service, completing full patient registration at date of service.
- Adhere to financial and cash control policies and procedures, thoroughly explaining and securing Hospital and patient legal forms.
- Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
- Educate patients about patient financial liabilities and employ proper and compliant patient liability collection techniques.
- Perform Hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures.
- Secure medical necessity checks/verification in accordance with Centers for Medicare and Medicaid services, verify insurance, benefits, coverage, and eligibility, and complete assigned registration financial clearance work lists activities.
- High School Diploma or GED required.
- 0-1 year in a Customer Service role.
- 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
- Some college coursework is preferred.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration, can work in patient care locations which include potential exposure to life-threatening patient conditions.
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