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Patient Access Representative
2 months ago
About the Role:
As a Patient Access Representative with Vidant Health, you will play a vital role in ensuring the smooth registration process for patients. Your excellent communication skills and attention to detail will be essential in providing exceptional customer service and maintaining accurate patient records.
Key Responsibilities:
* Perform patient registration and verify patient information
* Interpret and counsel patients on insurance benefits
* Maintain knowledge of medical terminology and third-party payer regulations
* Provide exceptional customer service and patient relations
* Complete other duties as assigned
Requirements:
* High School diploma or equivalent required
* Associate's or Bachelor's degree preferred
* 2 years of customer service experience required
* 1-2 years of registration and/or billing experience in a healthcare setting preferred
* Excellent communication, detail orientation, organization, and multitasking skills
* Basic computer skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Equal Employment Opportunity:
Vidant Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity and promotes equal opportunities for all employees and applicants.
