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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients and their families.
Key Responsibilities- Registration and Scheduling: Perform patient registration and scheduling duties, including obtaining complete and accurate patient demographic information and verifying insurance coverage.
- Customer Service: Provide world-class customer service to patients and their families, responding to their needs and concerns in a timely and professional manner.
- Financial Clearance: Ensure that patients are financially cleared for services, including obtaining necessary authorizations and verifying patient liability.
- Compliance: Ensure compliance with all relevant laws, regulations, and company policies, including HIPAA and OIG guidelines.
- Education: High school diploma or equivalent required; some college coursework preferred.
- Experience: 0-1 year of customer service experience in a healthcare setting; 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
- Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in PC/CRT/printer; knowledge of medical terminology and insurance procedures.
The Patient Access Representative II will work in a hospital administration setting, interacting with patients, families, and healthcare professionals. The ideal candidate will be able to work in a fast-paced environment, handle multiple priorities, and maintain confidentiality and discretion when handling sensitive patient information.
