Patient Services Representative II, Float
5 days ago
Sutter Health is seeking a highly skilled Patient Services Representative II to join our team. As a key member of our patient access team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Greets and checks-in patients, verifies information, and schedules appointments
- Updates Electronic Health Records (EHR) and facilitates intake procedures
- Collects payments for services and ensures accurate billing
- Communicates effectively with patients, families, and healthcare providers to ensure optimal patient care
- Adheres to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety
- High School Diploma or equivalent education/experience
- 1 year of experience in a similar environment
- Basic knowledge of insurance policies and procedures, as well as patient billing
- Ability to interpret data and instructions, furnished in written, oral, diagram, or schedule form
- Excellent written and verbal communication skills
- Well-developed time management and organizational skills
- General knowledge of computer applications, such as Microsoft Office Suite
- A competitive hourly rate of $29.46 to $36.81
- A comprehensive benefits package
- A dynamic and supportive work environment
Sutter Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equity.
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