Patient Care Coordinator
2 weeks ago
About the Role: Phamily is seeking a dedicated Patient Care Coordinator to join our team. This role is pivotal in enhancing patient engagement and ensuring seamless care delivery through our innovative platform.
Key Responsibilities:
- Assist in the development of patient-centered care strategies that align with primary care practices.
- Collaborate effectively with healthcare teams to streamline processes that enhance patient care.
- Utilize the Phamily platform to support patients with chronic conditions and facilitate their care journey.
- Engage in quality improvement initiatives aimed at optimizing population health outcomes.
- Maintain patient registries and provide essential data to healthcare teams to meet patient needs.
- Support practice staff in creating proactive management interventions for targeted patient populations.
- Ensure a positive patient experience through professional communication and efficient routing of inquiries.
- Identify and report any discrepancies in patient data to the appropriate personnel.
- Participate in team meetings and contribute to a collaborative work environment.
- Adhere to all relevant policies and procedures in performing job functions.
- Monitor patient attribution to ensure accurate alignment with care teams.
- Perform additional duties as assigned.
Required Qualifications:
- A minimum of three years of experience in a relevant healthcare specialty, with a preference for population health experience.
- Strong problem-solving skills and the ability to manage multiple tasks effectively.
- Exceptional communication skills, both verbal and written.
- Certification as a Medical Assistant from a recognized organization or LPN; significant experience in a primary care setting may be considered in lieu of certification.
Preferred Qualifications:
- Experience with EHR/EMR systems is highly desirable.
- Bi-lingual candidates, particularly in English and Spanish, are preferred.
Compensation and Benefits:
- Hourly wage ranging from $20 to $25, based on experience.
- Health Savings Account (HSA) options available.
- PPO health insurance plan.
- Life, Short-Term, and Long-Term Disability Insurance fully covered after 60 days of employment.
- Uniform allowance after six months of service.
- Paid Time Off (PTO) and sick leave accrued based on hours worked.
- 401K or Roth retirement plan with immediate matching up to 4%.
- Profit-sharing contributions based on company performance.
This position is designed to foster a collaborative environment focused on delivering exceptional patient care.
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