Reception and Administrative Assistant

6 days ago


San Antonio, Texas, United States World Pediatric Dental Full time
Job Summary

We are seeking a highly skilled and professional Front Office/Receptionist to join our team at World Pediatric Dental. The successful candidate will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of our practice.

Key Responsibilities
  • Team Support: Provide assistance to all team members, report important issues, and encourage effective teamwork and appointments.
  • Customer Service: Answer phone calls with professionalism, greet and care for patients, and deal with enquiries in a polite and professional manner.
  • Administrative Tasks: Maintain and accurately file records, update patient information, and ensure all necessary paperwork is completed and signed.
  • Business Focus: Monitor appointments, encourage patients to cancel or rearrange appointments, and report equipment breakdowns.
  • Environment: Ensure the reception area is clean and tidy, and report any problems or concerns to the doctor immediately.
Requirements
  • Professional and friendly manner
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of accuracy and attention to detail
  • Ability to maintain confidentiality and data protection

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