Reception Operations Coordinator
1 week ago
Job Type:
Full-time
Work Hours: 8:30 a.m. - 5:00 p.m.
Workdays: Monday - Friday
Mission: The mission of the Archdiocese of San Antonio is to serve the community with compassion and dedication under the guiding principles of love and service.
Overview:
The Reception Operations Coordinator serves as the initial point of contact for all visitors and plays a crucial role in supporting the organization’s daily functions. This position collaborates closely with the executive leadership team to facilitate effective operations across various departments including Mission Advancement, Finance, Administration, and Programs. The ideal candidate will exhibit strong organizational skills, a positive attitude, flexibility, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
- Welcomes and directs visitors in a professional manner.
- Assists visitors by addressing inquiries or directing them to the appropriate personnel.
- Maintains updated employee and department directories.
- Performs basic data entry tasks as required.
- Keeps the reception area tidy and organized.
- Receives and organizes daily mail and packages.
- Handles donation processing, including providing necessary documentation to donors.
- Offers administrative support to the Chief of Staff and other executives as needed.
- Completes all assigned professional development in a timely manner.
- Demonstrates sensitivity to the cultural and socioeconomic backgrounds of the service population.
- Performs additional duties as assigned by the supervisor.
- Adaptability
- Customer Service
- De-escalation Techniques
- Critical Thinking
- Empathy
- Education: High School Diploma or GED
- Experience: At least 6 months in a professional administrative role or similar capacity.
- Licenses and Credentials: Reliable transportation and a valid driver’s license with a clean driving record.
- Bilingual in Spanish is required.
- Minimum of 6 months experience in professional or administrative roles, including phone management and customer service.
- Proficient in MS Office Suite (Word, Excel, SharePoint, Outlook).
- Familiarity with Canva is preferred.
- Detail-oriented, organized, self-motivated, and able to work independently as well as part of a team.
- Strong written and verbal communication skills.
- Effective critical thinking and problem-solving abilities.
This position may require up to 10% local travel.
Disclaimer:
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. Management reserves the right to revise the job description or require different tasks as circumstances change. This is a grant-funded position, and employment is contingent upon funding availability.
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