Event Service Attendant

2 weeks ago


Coraopolis, Pennsylvania, United States Pittsburgh Airport Marriott Full time

About Us:
At Pyramid Global Hospitality, we prioritize our people. Our commitment to a supportive and inclusive work environment fosters diversity, growth, and wellbeing. We believe in a People First culture, reflected in our employee development initiatives, benefits, and the meaningful relationships we build. We offer a comprehensive range of employment benefits, including health insurance, retirement plans, and paid time off, along with unique perks such as wellness programs, local discounts, and employee rates on hotel accommodations. We are dedicated to providing ongoing training and development opportunities to empower our employees to advance their careers. Whether you are new to the hospitality sector or a seasoned expert, Pyramid Global Hospitality provides a collaborative environment that encourages professional growth and success across over 230 properties worldwide.

Location Overview:
At the Pittsburgh Airport Marriott, we consistently strive to exceed expectations. From day one, you will benefit from a competitive wage package, excellent benefits, a matching 401K plan, professional development opportunities, generous bonuses, travel perks, and the chance to grow within a portfolio of 100 hotels representing major brands. We understand that caring for our team members is as crucial as the service we provide to our guests and the communities we serve. If you have a genuine passion for hospitality, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Position Purpose:
To prepare the banquet room and serve food and beverages in a friendly, courteous, and professional manner, adhering to Pyramid Hotels' high standards of quality.

Essential Functions:
1. Prepare the banquet room as directed by the Banquet Captain, including setting up linen, serviceware, and glassware.
2. Attend pre-event meetings to understand function details, including guest and hotel expectations.
3. Welcome guests and respond to requests in a friendly and professional manner.
4. Serve food and beverages in the specified order and to the expectations of the Banquet Captain, ensuring consistency throughout the event.
5. Clear dishes promptly as guests finish each course and at the end of the meal or function.
6. Replenish beverages as needed and check in with guests to ensure satisfaction.
7. Adhere to teamwork principles and maintain cleanliness throughout the service.
8. After the banquet, reset the room according to the Captain's specifications to prepare for the next function and ensure sanitation of banquet areas.
9. Attend mandatory monthly departmental meetings.

Other:
Regular attendance in accordance with established standards is expected.


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