Event Ticketing Associate
1 week ago
Position Overview:
This role involves assisting patrons in acquiring and redeeming tickets for events at the UPMC Events Center.
Compensation:
The hourly wage for this position is $12.50.
Benefits for Part-Time Roles:
Eligible employees may participate in a 401(k) savings plan with matching contributions.
Key Responsibilities:
1. Process ticket orders received via counter, phone, and mail utilizing the ticketing system.
2. Adhere to established protocols for cash and ticket reconciliations at the end of each shift.
3. Deliver accurate information about the facility and provide exceptional customer service to guests.
4. Undertake additional organizational and administrative tasks as assigned by management.
5. Perform other duties as required by supervisors.
Qualifications:
1. Proven ability to work independently in a dynamic, high-pressure environment.
2. Flexibility to work varied hours, including evenings, weekends, and holidays.
3. Strong interpersonal and communication skills, with comfort in public interactions.
4. Previous experience in sales and customer service is preferred; experience in ticket sales is a plus but not mandatory.
5. Basic computer skills are required.
Vaccination Statement:
We prioritize the health and safety of our employees and guests. We encourage our team members to stay vaccinated and boosted against COVID-19 to maintain a safe environment.
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