Operations Manager

7 days ago


Coraopolis, Pennsylvania, United States Oak View Group Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at Oak View Group. The successful candidate will be responsible for directing all aspects of event supervision, including event set-up and production, as well as overseeing event security and management of operations.

Key Responsibilities
  • Event Supervision: Direct and manage conversions of portable basketball floor, concerts, conferences, and other events.
  • Facility Readiness: Ensure facility readiness and smooth operation of events.
  • Standard Operating Procedure: Assist Director of Operations in establishing and maintaining a working Standard Operating Procedure for all aspects of the building.
  • Operations Coordination: Coordinate operations activities with other building departments and outside contractors to ensure events run smoothly while set-ups are taking place.
  • Staff Management: Select, train, motivate, and evaluate Housekeeping and Operations Supervisors and part-time staff.
  • Training and Development: Provide and/or coordinate department staff training.
  • Safety and Compliance: Ensure staff is working safely, efficiently, and are aware of proper safety guidelines.
  • Work Planning: Plan, direct, coordinate, and review the work plan for facility event operations.
  • Supply Management: Order supplies and materials for housekeeping and operations departments within budget guidelines; receive, inventory, and maintain supplies.
  • Customer Service: Provide excellent customer service assistance to internal and external clients.
  • Disciplinary Actions: Work with staff Supervisors and staff to correct deficiencies; implement timely disciplinary and exiting procedures.
  • Financial Management: Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
  • Regulatory Compliance: Maintain hazardous materials communication program, material safety data sheets, and required records and permits; maintain knowledge of changes in pertinent Federal, State, and Local regulations.
Requirements
  • Education: Bachelor's degree from an accredited college or university with major coursework in event management, sports administration, business administration, or a related field.
  • Experience: Minimum of 3-5 years experience in facility operations supervision or with comparable increasing responsibility in a public assembly facility with knowledge of set-up/housekeeping, conversion, and/or event coordination.
  • Skills: Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations.
  • Personal Qualities: Self-motivated with excellent organizational skills; ability to communicate clearly and concisely in the English language, both orally and in writing.
  • Physical Demands: Must be comfortable multi-tasking and working in a fast-paced environment; familiarity of OSHA requirements; strong interpersonal skills necessary, including excellent verbal and written communication skills.


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