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Event Ticketing Associate
2 months ago
Position Overview:
This role involves assisting patrons in the purchase and redemption of tickets for events at the venue. The position offers an hourly compensation of $12.50.
Benefits:
For part-time positions, benefits include a 401(k) savings plan along with matching contributions.
Key Responsibilities:
1. Process ticket orders through various channels including counter, phone, and mail, utilizing the ticketing system effectively.
2. Adhere to established protocols for financial and ticket reconciliations at the end of each shift.
3. Deliver precise information about the facility and provide exceptional customer service to guests.
4. Execute additional organizational and administrative tasks as directed by management.
5. Undertake other responsibilities as assigned by supervisors.
Qualifications:
1. Proven ability to operate independently in a dynamic and high-pressure environment.
2. Flexibility to work varied hours, including evenings, weekends, and holidays.
3. Strong interpersonal and communication skills, with comfort in public interactions.
4. Previous experience in sales and customer service is preferred; familiarity with ticket sales is a plus but not mandatory.
5. Basic proficiency in computer operations.
Health and Safety Commitment:
We prioritize the safety of our employees and guests. We encourage all team members to stay updated with vaccinations against COVID-19 to ensure a safe environment for everyone involved.
