Customer Service Representative
1 week ago
Position Overview:
This role involves assisting patrons in the purchase and redemption of tickets for events hosted by Oak View Group.
Compensation:
This position offers an hourly wage of $12.50.
Benefits for Part-Time Roles:
Eligible employees can participate in a 401(k) savings plan with matching contributions.
Key Responsibilities:
1. Efficiently handle ticket orders received via counter, phone, and mail utilizing the ticketing system.
2. Adhere to established protocols for financial transactions and ticket reconciliations at the end of each shift.
3. Deliver precise facility information and exceptional customer service to all guests.
4. Execute additional organizational and administrative tasks as assigned by management.
5. Undertake other responsibilities as directed by supervisors.
Qualifications:
1. Proven ability to operate independently in a dynamic, high-pressure environment.
2. Flexibility to work varied hours, including evenings, weekends, and holidays.
3. Strong interpersonal and communication skills, with a comfort level in public interactions.
4. Previous experience in sales and customer service is preferred; familiarity with ticket sales is a plus, but not mandatory.
5. Basic proficiency in computer usage.
Vaccination Statement:
We prioritize the health and safety of our employees and guests. We encourage all staff to stay updated with vaccinations against COVID-19. Should circumstances evolve, we may need to revisit vaccination protocols to ensure the well-being of everyone involved.
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