Claims Resolution Associate
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities- Customer Service: Handle all customer inquiries and issues via phone, email, and written correspondence, providing prompt and accurate responses to meet or exceed customer expectations.
- Issue Resolution: Manage and resolve escalated customer issues, working closely with team leads and managers to ensure timely and effective resolution.
- Product Knowledge: Develop and maintain in-depth knowledge of our life insurance products and services, including features, benefits, and policy details.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Team Collaboration: Work collaboratively with team members to achieve departmental and company goals, sharing knowledge and best practices to drive continuous improvement.
- Education: High school diploma or equivalent required; college degree preferred.
- Experience: 3+ years of experience in a customer service or administrative role, preferably in the insurance industry.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
We offer a competitive compensation package, including a base salary range of $47,000 - $61,300 annually, as well as opportunities for professional growth and development. Our company values diversity and inclusion, and we are committed to creating a positive and supportive work environment for all employees.
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Bilingual Customer Service Associate
1 week ago
Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full timeJob OverviewPosition: Bilingual Spanish Customer Service AssociateCompany: Kathy Schultze - State Farm AgentLocation: Frederick, PAKathy Schultze - State Farm Agent is on the lookout for a dedicated and customer-oriented Bilingual Spanish Customer Service Associate. Our agency is renowned for delivering outstanding service and tailored insurance solutions to...
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Human Resources Generalist
1 week ago
Frederick, Maryland, United States FREDERICK COIN EXCHANGE Full timeJob Title: Human Resources Generalist**Job Summary:**We are seeking a highly skilled and experienced Human Resources Generalist to join our team at Frederick Coin Exchange. The successful candidate will be responsible for coordinating human resources activities, including employment and employee relations, to support the growth and success of our...
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HR Operations Specialist
2 weeks ago
Frederick, Maryland, United States Chili Peppers Collectibles Full timeJob OverviewPosition: HR Operations SpecialistLocation: Frederick, MD, USCompensation: $55,000 - $65,000 (commensurate with experience)Employment Type: Full-Time (minimum 40 hours per week)Work Schedule: Monday to FridayRemote Work: Not applicableSUMMARY: The HR Operations Specialist is responsible for managing various human resources functions, including...
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Client Service Representative for Personal Lines
2 weeks ago
Frederick, Maryland, United States Truist Financial Corporation Full timePosition Overview:The role of the **Personal Lines Client Service Representative II** is crucial in delivering exceptional service to our clients. This position involves managing a designated portfolio of clients, ensuring their needs are met effectively and efficiently.Key Responsibilities:The following are the primary duties associated with this...
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Revenue Cycle Manager
1 week ago
Frederick, Maryland, United States LHC Group Full time**About the Role**We are seeking a highly skilled and experienced Revenue Cycle Supervisor to join our team at LHC Group. As a key member of our operations team, you will be responsible for overseeing the timely and accurate preparation and submission of claims to payers, ensuring compliance with regulatory policies and procedures, and managing the...
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Healthcare Operations Coordinator
6 days ago
Frederick, Maryland, United States LHC Group Full time**About the Role**LHC Group is seeking a highly skilled and experienced Revenue Cycle Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the timely and accurate preparation and submission of all claims to appropriate pay sources.**Key Responsibilities**Accountable for the timely and accurate preparation...
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Medical Billing Supervisor
6 days ago
Frederick, Maryland, United States LHC Group Full time**Job Summary**We are seeking a highly skilled Revenue Cycle Supervisor to join our team at LHC Group. As a key member of our operations team, you will be responsible for overseeing the timely and accurate preparation and submission of claims to payers, ensuring compliance with regulatory policies and procedures, and managing the day-to-day workflow of the...
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Revenue Cycle Manager
4 days ago
Frederick, Maryland, United States LHC Group Full time**About the Role**LHC Group is seeking a highly skilled and experienced Revenue Cycle Supervisor to join our team. As a key member of our revenue cycle management team, you will be responsible for ensuring the timely and accurate preparation and submission of all claims to appropriate pay sources.**Key Responsibilities**Accountable for the timely and...
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Administrative Coordinator
7 days ago
Frederick, Maryland, United States Goldbelt, Inc. Full timeAbout the RoleGoldbelt, Inc. is seeking a highly organized and detail-oriented Administrative Assistant to support the Distribution Operations Center (DOC) Vaccine Distribution at USAMMA contract. The successful candidate will provide administrative support to the DOC, including scheduling meetings, preparing reports, managing communications, and maintaining...
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Windows Systems Administrator
2 weeks ago
Frederick, Maryland, United States Leidos Full timePosition Overview Unlock Your Career PotentialAt Leidos, we are committed to delivering cutting-edge solutions by harnessing the expertise of our diverse and skilled workforce dedicated to achieving our clients' objectives. We empower our teams, engage with our communities, and prioritize sustainable practices. Our core Mission, Vision, and Values shape our...
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Quality Assurance Specialist
4 days ago
Frederick, Maryland, United States Unicon Pharma Inc Full timeJob Title: Quality Assurance SpecialistAbout the Role:Unicon Pharma Inc is seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products.Key Responsibilities:Provide quality assurance support on the...
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Business Development Associate
4 days ago
Prince Frederick, Maryland, United States Spectrum Ventures Full timeAbout the Role:We are seeking a highly motivated and organized Commercial Employee to join our National Back Office team in Berlin. As a key member of our sales department, you will be responsible for coordinating and optimizing processes between our customers, customer service, and branches.Key Responsibilities:Act as an interface between sales, customer...
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Sales Development Representative
7 days ago
Frederick, Maryland, United States Trulite Glass & Aluminum Solutions Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Trulite Glass & Aluminum Solutions. As a Sales Representative, you will be responsible for managing existing sales business, securing new business, and driving sales to meet manufacturing capacity.Key ResponsibilitiesManage existing sales business and...
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Water Treatment Plant Operator Trainee
7 days ago
Frederick, Maryland, United States Frederick County , Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Water Treatment Plant Operator Trainee to join our team at Frederick County, Inc. As a Water Treatment Plant Operator Trainee, you will be responsible for the operation and maintenance of water treatment plant facilities.Key ResponsibilitiesOperate process equipment used in water...
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IT Systems Administrator
1 week ago
Frederick, Maryland, United States Global Enterprise Services, LLC Full timeJob OverviewPosition: Systems AdministratorAre you prepared to contribute to a dynamic and innovative environment?The Global Enterprise Services, LLC team is engaged in a significant digital transformation initiative that is essential for various defense operations. We are currently in search of an Active Directory Systems Administrator.PROGRAM SUMMARY:The...
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Prepress Production Specialist
2 weeks ago
Frederick, Maryland, United States Navistar Direct Marketing Full timeJob OverviewNavistar Direct Marketing is a leading provider of integrated marketing solutions, dedicated to enhancing client engagement through innovative strategies across various platforms. With a strong workforce, we are committed to delivering exceptional services to our clients in the nonprofit sector, including education, associations, and commercial...
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SQL Server Operations Specialist
2 weeks ago
Frederick, Maryland, United States Leonardo DRS Full timeKey Responsibilities:SQL Server Operations Specialist for a Large-Scale SQL Environment: Install, configure, and oversee both new and existing SQL Server instances.Ensure business continuity through effective disaster recovery solutions.Administer SQL security protocols.Troubleshooting and Problem Resolution in a Complex Environment: Provide expertise in SQL...
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Board Eligible/Certified Endocrinologist
2 weeks ago
Frederick, Maryland, United States Frederick Health Full timeFrederick Health Medical Group, a multi-specialty provider group in Frederick, MD, is seeking a Board Eligible/Certified Endocrinologist to join our growing team. An interest in thyroid disorders is preferred.Position OverviewThis role involves upholding the mission, vision, core values, and customer service principles of Frederick Health. The incumbent will...
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IT Support Specialist
7 days ago
Frederick, Maryland, United States Agilent Full timeAbout the RoleAgilent's multifaceted IT Site Support team is seeking a skilled IT Support Specialist to ensure seamless IT operations in a fast-paced, GMP-regulated environment. As a crucial team member, you will be pivotal in minimizing disruptions, improving efficiency, and supporting critical manufacturing and quality control systems.Key...
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Field IT Support Engineer
2 weeks ago
Frederick, Maryland, United States Agilent Full timePosition Overview Become a vital member of Agilent's dynamic IT Site Support team, where your skills will play a key role in maintaining seamless IT operations within a high-paced, regulated environment. Your involvement will be essential in reducing interruptions, enhancing productivity, and supporting critical manufacturing and quality assurance...