IT Systems Administrator
1 week ago
Position: Systems Administrator
Are you prepared to contribute to a dynamic and innovative environment?
The Global Enterprise Services, LLC team is engaged in a significant digital transformation initiative that is essential for various defense operations. We are currently in search of an Active Directory Systems Administrator.
PROGRAM SUMMARY:
The Defense Enclave Services contract aims to consolidate the information technology systems, personnel, and functions of the DOD Fourth Estate Defense Agencies under the guidance of a central program office. Your contribution is vital to enhancing operational efficiency and user experience across a global network.
CLEARANCE REQUIREMENT:
• An active Secret clearance is mandatory prior to commencement.
KEY RESPONSIBILITIES:
• Execute domain migrations, both internal and external, including Active Directory, file services, print services, DHCP, and other essential IT services.
• Troubleshoot a variety of system issues, including software and hardware diagnostics, network problems, and manage service requests across all levels.
• Assist in achieving optimal performance and availability by implementing suitable technical solutions.
• Oversee daily system administration tasks within the DES Compute Environment.
• Provide support for the implementation, troubleshooting, and maintenance of IT systems.
• Offer 24/7 on-call support to the operations team for incident resolution related to enterprise systems.
• Provide escalation support to the monitoring team for troubleshooting enterprise system issues.
• Manage IT system infrastructure and regularly update associated process documentation.
• Collaborate within the DevSecOps framework to facilitate the adoption of new technologies.
• Prepare recommendations for resolving network operations challenges based on monitoring results and analysis.
• Collaborate with other service teams to address enterprise incidents as part of the Operations Problem Solving Team.
• Work with the monitoring team to resolve issues that may affect system availability.
• Attend weekly meetings and provide status updates.
BASIC QUALIFICATIONS:
• A Bachelor's degree and a minimum of 8 years of relevant experience; additional experience may substitute for formal education.
• A DoD IAT Level II certification (Sec+) or higher is required prior to starting.
• Experience in UNIX, Windows, and/or Storage administration.
• Familiarity with trouble reporting and tracking systems such as REMEDY.
• Ability to lift and move equipment as necessary (maximum 40 pounds).
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