Technical Program Manager
4 days ago
Insight Global is seeking a highly skilled Technical Program Manager to join our Enterprise Data Analytics and Platform team. As a Technical Program Manager, you will play a critical role in driving data analytics tools, incident management, and platform management/operations internationally and across different business units.
Key Responsibilities- Facilitate and work across multiple business units, stakeholders, and projects to drive results, ensure alignment, and lead successful project execution.
- Identify improvement opportunities by collaborating with tooling, support, and engineering teams to identify requirements, areas for process optimization, and efficiency enhancements.
- Drive continuous improvement initiatives to establish and enforce best practices, standards, and methodologies to improve operational efficiency, quality, and delivery.
- Evaluate technical solutions and make data-driven recommendations to drive strategic decision-making and improve business outcomes.
- Foster a positive and inclusive team culture by promoting collaboration, continuous learning, and professional growth.
- 8+ years of experience in either Program Management, Project Management, or Program/Project Delivery Lead.
- Experience working in Data Analytics, Business Intelligence, Cloud Data Ops, AI/ML, or similar domain.
- Strong background in presenting to leadership and stakeholders and ability to put together meaningful PowerPoint presentations.
- Ability to track finances, billing, software licenses, etc.
- Strong Microsoft Office Skills (PowerPoint, Excel, Word, etc.).
- Strong leadership skills - ability to forge strong working relationships and build rapport with leaders and personnel of all levels across teams and organizations.
- Experience operating within global customer support and success businesses that operate 24/7.
- Ability to work in a fast-paced environment.
- Customer obsession, ability to take ownership, bias for action.
- Any experience with Azure PaaS data platform - Databricks, ADF, Synapse, Web Apps, etc.
- Any knowledge in data analytics tools such as Presto, Alteryx, Gurobi, Trifacta, etc.
Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
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