Mortgage Lending Support Specialist
2 weeks ago
We are seeking a meticulous Mortgage Lending Support Specialist to enhance our operations at The Sheil Lending Team. This role is crucial in fostering communication with referrals, existing and former clients, real estate professionals, financial institutions, and underwriting teams to cultivate relationships and generate new business opportunities.
Key Responsibilities:
- Ensure all loan documentation is complete and accurate, addressing any discrepancies with the loan officer or originator.
- Manage inquiries from clients and internal teams regarding transactions to ensure a seamless process and exceptional customer service.
- Organize and prepare necessary documentation for verifications and underwriting, including loan files, credit reports, and additional mortgage application materials.
- Provide administrative assistance, including managing calls, scheduling appointments, and other related tasks.
- Serve as the primary liaison between clients and our organization, coordinating meetings to address follow-up issues or concerns.
Qualifications:
- A high school diploma or equivalent is required; a degree in finance or banking is preferred.
- Proficiency in computer applications, including MS Office; familiarity with CRM, MLS, DU, and proprietary mortgage software is advantageous.
- 2-3 years of experience in administrative support within a professional office or mortgage setting is preferred.
- While an NMLS license or training is not mandatory, it is a plus.
- A solid understanding of various loan products, including conventional loans, FHA, VA, adjustable/fixed, and commercial loans is beneficial.
About The Sheil Lending Team
We are a dedicated group focused on providing exceptional service to the real estate community. Our team is committed to excellence and seeks an individual who shares our passion for helping clients achieve their financial goals.
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