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Residential Mortgage Specialist
2 months ago
Shape Your Career with Us:
Are you considering a career shift or embarking on a new journey with a thriving organization known for its exceptional workplace culture? You have found the right opportunity. Join us as we strive to become the premier community bank in the nation. Our guiding principle is Collaborating for Success. By becoming a part of Peoples Bank, we will collaborate to help you fulfill your professional aspirations, just as we assist countless clients in achieving their financial objectives.
Peoples Bank ranks among the top 150 banks in the United States, operating 130 full-service branches across multiple states. We also maintain Specialty Finance offices in various locations. As a community bank, we are committed to enhancing our neighborhoods. The Peoples Bank Foundation has made significant contributions to local organizations, reflecting our dedication to community support.
We take pride in our national recognition for fostering a positive work environment:
- Recognized by American Banker as one of the Best Banks to Work For
- Awarded Top Workplaces USA
- Featured in Newsweek's America's Best Banks
At Peoples Bank, we recognize that life encompasses more than just work. We also understand that a supportive work environment and comprehensive employee benefits can significantly enhance an associate's quality of life. We offer a robust benefits package, including a 401(k) retirement plan with employer matching, employee stock purchase options, educational assistance programs, paid time off, and more. For detailed information on our benefits, please visit our website.
Each associate is responsible for embodying the culture and values of our organization. This includes fostering a positive and collaborative work atmosphere, acting with integrity and professionalism, and delivering outstanding customer service. Our aim is to support your success; therefore, reliability in attendance and a proactive approach to achieving performance goals are essential for contributing to the success of both your team and the organization.
Role PurposeThe Mortgage Consultant plays a crucial role in driving sales of residential mortgage and home equity loan products to both prospective and existing clients, aiming to meet established production targets. This role involves conducting loan discussions by meeting clients outside of the bank's premises, and if convenient, at a branch location. The Consultant will cultivate and maintain a broad network of mortgage loan referral sources, including retail branch partners, real estate agents, builders, and other influential professionals. Active community involvement is essential, as the Consultant will provide consumer education and promote homeownership.
The Mortgage Consultant must possess a thorough understanding of all residential mortgage and home equity products offered by the bank and stay informed about relevant regulations governing the mortgage lending industry. As a trusted advisor, they will deliver exceptional customer service throughout the loan decision process, from initial consultations to loan closing. Individualized attention will be given to each applicant to assess their mortgage needs and provide tailored recommendations.
Key Responsibilities- Consistently achieve or surpass production, referral, and customer satisfaction goals.
- Engage in face-to-face meetings with clients and potential clients within a designated sales territory to discuss lending options and review financial information.
- Regularly travel to develop business opportunities and collaborate with external sources for referrals.
- Ensure an exceptional customer experience while providing guidance on product offerings.
- Accurately input application information into the loan origination system.
- Collect necessary documentation from applicants to complete loan packages.
- Maintain proactive communication with prospective borrowers throughout the application process.
- Act as a trusted advisor to other business lines by participating in team meetings and joint sales efforts.
- Identify client financial needs and make referrals through the sales referral system.
- Keep the sales referral system updated with incoming mortgage referrals.
- Collaborate with the loan fulfillment team to ensure compliance with regulations and efficient processing.
- Enhance job knowledge through continuous education and participation in professional organizations.
- Demonstrate initiative in building a referral network among retail partners and other professionals.
- Engage in community activities that promote the bank and homeownership.
- Participate in Consumer Lending meetings as required.
- Share product and service knowledge with peers.
- Lead projects related to Consumer and Residential Lending.
- Complete required training and special projects as assigned.
- Associate's Degree or equivalent experience required; Bachelor's Degree preferred.
- Strong time management skills and ability to manage a dynamic pipeline.
- Excellent communication skills, with public speaking experience preferred.
- Ability to analyze complex personal financial information.
- Proficient computer skills.
- Preferred experience of 5 years in residential mortgage lending or related sales roles.
- S.A.F.E. Act registration required upon employment.
Equal Opportunity Employer M/F/Disabled/Vet;
If you require assistance completing this application due to a disability, please reach out for accommodations or alternative application processes.
