Strategic Account Director

3 weeks ago

Washington, Washington, D.C., United States NJI Full time
Senior Account Executive

NJI is a creative agency with offices in London, Washington, D.C. and Singapore. We work across teams and time zones to deliver for our clients.

The ideal candidate has agency experience working on multi-faceted accounts with complex ideas and deliverables. This role supports important client relationships, ensures the highest quality of deliverables, and excels in a highly collaborative, team-oriented environment.

This person serves as an integral member of a portfolio team, alongside account management team members and cross-functional teams. The ideal candidate understands that honed intuition sets great account directors apart.

By demonstrating a level of EQ alongside their technical knowledge and project management skills, they embody a team-centric ethos of challenging the status quo, aiming to surprise and delight clients, and finding creative solutions to any challenge.

This senior account executive will complete strategy-oriented tasks with precision and be able to work collaboratively with ease across teams and accounts.

Responsibilities & Skills:
  • Support and lead the growth of a diverse roster of clients, accounts, and project-based work
  • Effectively communicate with clients on digital and creative services strategies, as well as all other client-oriented projects and tasks
  • Serve as a strategic point of contact for clients, partners, and vendors, providing a premium level of customer service and responsiveness to all
  • Effectively manage internal processes and advance projects from start to finish, while coordinating with team members and providing continuous reports
  • Thoughtfully and collaboratively develop strategic plans, conceptual ideations, and tactical recommendations for select clients
  • Grow and nurture long-term client relationships with a solutions-oriented approach
  • Leverage data and analytics to develop and present well-informed metrics reports, for both internal and external purposes
  • Support the development of project and client budgets, scopes, performance reports, and timelines for multiple project deliverables
  • Remain on the cutting edge of industry developments and assist in effectively integrating those developments into the business and client work
Requirements:
  • 4+ years of client-facing experience working at the crossroads of communications, design, and creative services. Must include previous account management experience at an agency
  • Must be able to work across a number of projects, workflows, and teams to respond to ever-changing client needs and deadlines
  • A proven track record of developing strategic plans to benefit the client
Diversity Commitment:

NJI is committed to sustaining and improving its inclusive workplace by actively expanding the diversity of its team. We encourage people from underrepresented groups to apply.

We are unable to offer work visa sponsorship at this time.

Cover Letter:

We encourage applicants to share their greatest thoughts and interests in their cover letter, expressing more about who they are and what draws them to NJI and this role.

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