Scheduling Coordinator

3 days ago


Lincoln, Nebraska, United States Paradigm Oral Health Full time
Job Overview

We are seeking a highly skilled and compassionate Scheduling Coordinator to join our team at Paradigm Oral Health. As a key member of our patient care team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring a seamless patient experience.

Key Responsibilities
  • Provide top-notch customer service to patients, referring offices, and team members via phone and electronic communication.
  • Schedule appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms.
  • Manage patient calls regarding post-operative and billing questions.
  • Maintain professional relationships with referring offices and ensure confidentiality of all information in accordance with HIPAA.
  • Perform other related duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • One year of customer service experience required.
Preferred Qualifications
  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills and attention to detail.


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