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Scheduling Coordinator

2 months ago

Lincoln, Nebraska, United States Nebraska Oral and Facial Surgery Full time
About Nebraska Oral and Facial Surgery

We are a leading oral surgery practice dedicated to delivering exceptional patient care and first-class service to our referring doctors. Our team is passionate about providing a fun, hardworking, and compassionate environment for our patients and staff.

Job Summary

We are seeking a highly skilled Scheduling Coordinator to join our team. The successful candidate will be responsible for providing exceptional patient care, scheduling appointments, and managing patient flow to ensure a smooth and efficient experience for our patients.

Key Responsibilities
  • Provide Concierge-Level Customer Service: Interact with patients, referring offices, and team members over the phone, in person, or via electronic communication to provide a positive and professional experience.
  • Greet Patients and Visitors: Welcome patients and visitors immediately upon arrival with a friendly demeanor and maintain a clean and organized reception area.
  • Schedule Appointments: Schedule appointments to optimize patient satisfaction, provider time, and the effective use of exam and treatment rooms.
  • Prepare Patient Charts: Prepare patient charts and maintain accurate and up-to-date records.
  • Manage Patient Flow: Manage patient flow to reduce wait times and ensure a smooth and efficient experience for our patients.
  • Assist Patients: Assist patients as needed and provide support to ensure their needs are met.
  • Maintain Confidentiality: Maintain confidentiality of all information in accordance with HIPAA.
Requirements
  • High School Diploma or Equivalent: Required.
  • One Year of Customer Service Experience: Required.
Preferred Qualifications
  • Understanding of Dental Terminology: Preferred.
  • Friendly, Inviting, and Professional Personality: Preferred.
  • Basic Office Skills: Preferred.
  • Good Organizational Skills: Preferred.
  • Attention to Detail: Preferred.
Benefits

We offer a competitive compensation package, including:

  • Competitive Pay
  • Bonus Potential
  • Annual Merit Reviews
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) with HDHP Health Plans
  • Life Insurance
  • Basic and Supplemental Life Insurance
  • Spouse and Child Life Insurance
  • Time Off, Disability, and Leave of Absence
  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Employer-Sponsored Short-Term Disability
  • Long-Term Disability Plan