Customer Service Representative
7 days ago
EverStaff is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to clients/drivers, answering calls, and resolving issues in a timely and professional manner.
**Key Responsibilities:**
* Respond to client calls and provide assistance with rental vehicle issues, accidents, and roadside assistance
* Accurately input client information into our database
* Locate nearest rental agencies or body shops and provide clients with necessary information
* Handle vendor problems and questions as needed
* Communicate with clients to receive approval for rental upgrades or other requests
**Requirements:**
* High School Diploma or equivalent
* Prior customer service, call center, and/or car rental experience preferred
* Strong verbal and written communication skills
* Flexible attitude and upbeat personality
**What We Offer:**
* Supportive management and team-oriented environment
* Direct hire opportunity
* Advancement opportunities with a growing company
EverStaff is an equal opportunity employer and welcomes applications from all qualified candidates.
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