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2 months ago
Goldfish Swim School is a leading provider of swim lessons for children, with a mission to teach kids how to swim and be safer in and around the water. We are committed to creating a GOLDEN experience for our members and their families.
Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Goldfish Swim School. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales capacity to sell new memberships.
Key Responsibilities- Provide WOW Customer Service to our members, ensuring a positive and memorable experience.
- Assist with Class Scheduling and Billing, ensuring accurate and timely processing of member transactions.
- Work in a Sales Capacity to sell new memberships, promoting our swim programs and services to potential customers.
- Ability to Work with Children, providing a safe and supportive environment for our young members.
- Excellent Communication and Organizational Skills, ensuring effective communication with members, staff, and management.
- High Energy, maintaining a positive and enthusiastic attitude in a fast-paced environment.
- Strong Work Ethic, demonstrating a commitment to excellence and a willingness to learn and grow.
At Goldfish Swim School, we value our team members and strive to create a positive and supportive work environment. We offer a competitive compensation package, including a starting rate of $13.00 per hour, as well as opportunities for professional growth and development.
Our Core Values- We Go Above and Beyond to create a GOLDEN experience for our members and their families.
- We Believe in Nurturing a Culture that provides WOW Customer Service and promotes a positive work environment.
- We Do the Right Things and make the right decisions, treating people with integrity and respect.
- We Meet and Exceed Expectations, delivering extraordinary results and celebrating our successes.
At Goldfish Swim School, we offer a unique and rewarding work environment that allows you to make a difference in the lives of our members and their families. We are committed to creating a positive and supportive work environment, and we believe that our team members are the key to our success.