Customer Service Representative

4 days ago


Hudson, Ohio, United States Raymond Felton - State Farm Agent Full time
Job Description

**Position Overview**

Are you a people person with excellent communication skills? Do you enjoy working with customers and helping them find solutions to their insurance and financial needs? If so, working as a Customer Service Representative for Raymond Felton - State Farm Agent may be the perfect career for you.

**Responsibilities**

  • Establish and maintain strong relationships with customers, providing them with exceptional service and support.
  • Use a customer-focused approach to educate customers about insurance options and financial services, helping them make informed decisions about their needs.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.

**Benefits**

  • Competitive hourly pay plus commission/bonus structure
  • Simple IRA plan
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Opportunities for growth and advancement within the agency

**Requirements**

  • Interest in marketing insurance and financial services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented with a strong focus on customer satisfaction
  • Detail-oriented with a proactive approach to problem-solving
  • Ability to learn and adapt to new computer functions
  • Team player with a strong work ethic

**About Our Agency**

Raymond Felton - State Farm Agent is a dynamic and growing agency dedicated to providing exceptional service to our customers. We are committed to helping our customers achieve their insurance and financial goals, and we are seeking a talented and motivated individual to join our team.



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