Senior Vice President, Operations Management

7 days ago


Phoenix, Arizona, United States Banc of California Full time
About the Role

Banc of California is seeking a highly experienced and strategic Senior Vice President, Operations Management to lead the HOA Division. As a key member of the HOA leadership team, you will be responsible for driving the strategic direction, operations, and financial performance of the division.

Key Responsibilities
  • Strategic Planning: Develop and implement the strategic plan for the HOA department, aligning with the bank's overall goals and objectives.
  • Market Expansion: Identify market opportunities and drive initiatives to expand the department's client base and service offerings.
  • Operational Excellence: Oversee daily operations of the HOA department, ensuring efficient processes and high-quality service delivery.
  • Policy and Procedure Development: Manage the development, implementation, and continuous improvement of policies, procedures, and systems.
  • Financial Management: Develop and manage the department's budget, ensuring financial targets are met.
  • Performance Monitoring: Monitor financial performance, analyze variances, and implement corrective actions as needed.
  • Team Leadership: Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
  • Performance Evaluation: Set performance goals, conduct regular evaluations, and provide coaching and professional development opportunities.
  • Compliance: Ensure the department's operations comply with all relevant laws, regulations, and internal policies.
  • Reporting: Prepare regular reports on the department's performance for senior management.
  • Analysis and Decision Making: Conduct detailed analysis of operational and financial data to inform decision making.
  • Strategic Partnerships: Assist the President, HOA in setting strategy and partnering across the bank to ensure strategic objectives are met.
  • Culture and Communication: Cultivate strong working relationships with all business partners, communicate strategy, and resolve issues.
  • Document Preparation: Assist in preparation and communication of critical strategy and business documents, including board-related presentations.
Requirements
  • Regulatory Knowledge: Demonstrates knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal regulations and laws as they pertain to this position.
  • HOA Expertise: Strong understanding of HOA management and relevant regulatory requirements.
  • Analytical Skills: Strong analytical and problem-solving abilities.
  • Leadership Experience: Required: 10-12 years of experience in banking or HOA, 5 years in a leadership role within HOA services.


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