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Senior Vice President of Regional Operations
2 months ago
Position based in Phoenix, Arizona
Job Overview
Mack Property Management is expanding and is in search of a Senior Vice President of Regional Operations to oversee our portfolio across the western United States.
The SVP will enhance our existing operations by leading a team of experts in property management services throughout a multi-state portfolio.
Proficiency in operational and maintenance management, particularly in multi-family housing, is essential for this position.
This role will significantly influence our growth trajectory, especially with a series of new construction projects on the horizon.
We seek an individual capable of spearheading new business strategies, enhancing service offerings, and optimizing financial performance for our owner group's operations.
Key Responsibilities- Foster relationships with property owners and senior executives, offering insights to enhance on-site operations.
- Prepare and implement annual budgets and strategic business plans.
- Oversee diverse assets across multiple expanding markets, including residential, industrial, and commercial properties.
- Develop and execute comprehensive programs and strategies aimed at achieving optimal operational and financial performance.
- Lead and influence a distributed management team while providing hands-on guidance to ensure regional and community-level success.
- Ensure the establishment and evaluation of daily operational objectives and standards.
- Collaborate closely with the Director of Maintenance for effective capital expense planning and project management.
- Guide the Operations Support Manager in successfully tracking and achieving regional goals.
- Maintain brand standards consistently.
- Identify innovative solutions and recommend improvements to enhance the company's financial health.
- Assist in reviewing annual operating budgets and capital budget planning.
- Analyze budget variances and propose operational strategies to address challenges.
- Stay informed on local regulations affecting property management within the assigned portfolio.
- Ensure the achievement of positive key performance indicators, including initiative adoption and revenue enhancement.
- Provide strategic insights and best practices for asset preservation and capital improvement decisions.
- Monitor preventive maintenance programs across the portfolio.
- Review contracts and service agreements prior to corporate approval.
- Ensure adherence to risk management protocols, including incident reporting and safety training.
- Be prepared for additional hours and travel as required by business needs.
- Utilize company HRIS for time and attendance documentation.
- Perform other duties as assigned.
Consistently demonstrate commitment to our mission and core values: Integrity, Excellence, Care & Respect, and Vitality.
Required Skills and Competencies- Exceptional personnel management skills with the ability to cultivate relationships across diverse backgrounds.
- Strong financial acumen with the capability to train others.
- Outstanding verbal and written communication abilities.
- Independent critical thinking and innovative problem-solving skills.
- Proficient and confident in using technology.
- Highly organized and detail-oriented, capable of managing a multi-state portfolio.
- Comfortable navigating ambiguity and uncertainty.
- Ability to align with a strengths-oriented team and elevate others.
- Experience in a fast-growing company, understanding the opportunities and challenges of a dynamic environment.
- Dynamic, engaging personality with a sense of humor.
A Bachelor's Degree and/or a minimum of 7-10 years of professional experience in the multi-family housing sector or a related field is required. Experience in construction management is advantageous. Proven track record in developing high-performing teams through mentorship is essential. Experience in industrial and commercial management is a plus.
Compensation and BenefitsThe salary for this role is competitive and commensurate with experience, including a base salary and eligibility for a performance bonus. This is a full-time, exempt position requiring 40 hours per week. Mack Property Management offers a comprehensive benefits package, including health, disability, life insurance, and a 401k retirement plan. A generous time-off program aligns with our core value of Vitality, promoting a culture of well-being.
About Mack Property ManagementMack Property Management is committed to delivering a unique and personal experience to our clients. We prioritize quality of life for our residents, employees, and partners, striving to make a positive impact and uphold a legacy of excellence. We maintain high standards for ourselves and our partners, fostering a culture of care and respect.
Mack Property Management is an equal opportunity employer, dedicated to hiring applicants from diverse backgrounds.
