Manufacturing IT Support Specialist

2 weeks ago


San Diego, California, United States Saint-Gobain North America Full time

Opportunity: Manufacturing Infrastructure Support Technician

We are seeking a skilled Manufacturing Infrastructure Support Technician to enhance our operations at Saint-Gobain North America. This position involves the development, support, maintenance, and troubleshooting of IT and OT environments within our manufacturing facilities across North America. Your expertise will be essential in implementing and maintaining IT infrastructure in accordance with the standards established by Saint-Gobain Technology Services. A thorough understanding of the specific IT needs of each facility is vital to ensure efficient operations and reduce downtime. Moreover, your contributions will be instrumental in advancing OT and manufacturing 4.0 initiatives.

Key Responsibilities:

  • Manage, support, and troubleshoot local data centers within the designated region.
  • Install, configure, and maintain various IT systems and technologies, including MS Windows servers, VMware, and storage solutions.
  • Utilize Service Now ITSM for incident tracking and ensure comprehensive documentation.
  • Monitor infrastructure for performance, capacity, and uptime.
  • Engage in change management and incident management processes.

Qualifications:

  • Bachelor's degree or equivalent experience in IT.
  • Over 5 years of experience in IT and/or technical manufacturing.
  • Certifications in relevant technologies such as VMware, Switching/Routing/Firewall, or ITSM.
  • Strong understanding of manufacturing processes.
  • Willingness to work occasional off-hours and provide on-call support.

Compensation and Benefits:

  • Comprehensive Total Rewards package.
  • Base salary range: $77,400 to $120,100 annually.
  • Eligibility for an annual bonus.
  • Additional benefits include healthcare options, parental leave, 401(k), tuition reimbursement, and more.

At Saint-Gobain, we foster a culture rooted in the core values of Trust, Empowerment, and Collaboration. Our diverse and inclusive workplace is dedicated to creating a positive impact through innovative products. We are committed to providing equal employment opportunities to all individuals and welcome diverse backgrounds to contribute to our mission.



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