IT Support Specialist

4 days ago


San Marcos, California, United States Skyriver IT Full time
Job Summary

We are seeking a highly motivated and experienced IT Support Specialist to join our team at Skyriver IT. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for a variety of IT issues, including hardware, software, and network problems.
  • Interact with customers in a professional and effective manner, providing clear and concise communication and resolution to their technical issues.
  • Document daily work through a ticketing system and knowledge base, ensuring accurate and up-to-date records of customer interactions and technical issues.
  • Troubleshoot and resolve Level I and II technical issues received remotely via phone, ticketing system, and chat.
Requirements
  • Minimum 1 year of employment in a client-facing help desk, technical support, or equivalent experience; IT Managed Services provider Space preferred.
  • Preliminary IT certification preferred (A+, etc.) with intermediate IT certifications a plus (Network+, MCSA, CCNA, etc...).
  • Solid knowledge of network protocols, Client VPN's and window 10 fundamentals.
  • Professional written and verbal communications skills.
  • Strong troubleshooting skills within different OS environments such as windows and macs.
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Work Environment

Our team is dedicated to providing exceptional customer service and technical support to our clients. We value teamwork, communication, and continuous learning. As a member of our team, you will have the opportunity to work with a variety of clients and technologies, and to develop your skills and expertise in a dynamic and supportive environment.



  • San Marcos, California, United States Mountain Shadows Support Group Full time

    About the Role:The Behavior Therapist/Support Specialist works in an innovative adult therapeutic day program at Mountain Shadows Support Group. Our program, New Beginnings, is designed to support the individual's behavioral needs while providing vocational training opportunities as well as opportunities for socialization and community integration.Under the...


  • San Marcos, California, United States Mountain Shadows Support Group Full time

    About the Role:The Behavior Therapist/Support Specialist works in an innovative adult therapeutic day program at Mountain Shadows Support Group. Our program, New Beginnings, is designed to support the individual's behavioral needs while providing vocational training opportunities as well as opportunities for socialization and community integration.Under the...


  • San Marcos, California, United States OneSupport Full time

    Job Opportunity: Tech Support SpecialistCompany Overview: OneSupport is a leading provider of remote technical support services.Job Summary: We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers...


  • San Marcos, California, United States San Marcos USD Full time

    About the Employer Welcome to San Marcos Unified School District The San Marcos Unified School District is a forward-thinking and cooperative community dedicated to providing an exceptional educational experience. Our mission is to create an engaging and nurturing environment where all students are encouraged, motivated, and prepared to succeed. Job Summary...


  • San Marcos, California, United States Soliant Full time

    Job SummaryWe are seeking a highly motivated and experienced Educational Support Specialist to join our team at Soliant. As an Educational Support Specialist, you will play a vital role in supporting teachers and students in a dynamic educational setting.Key ResponsibilitiesAssist teachers in classroom management and instructional strategies to ensure a...


  • San Diego, California, United States U.S. Legal Support Full time

    Job OverviewAre you passionate about delivering exceptional customer service and possess strong communication skills? Do you enjoy troubleshooting and assisting others?U.S. Legal Support is looking for a Customer Support Specialist who demonstrates excellent listening abilities, attention to detail, and proficient problem-solving skills. The responsibilities...


  • San Marcos, California, United States Texas State University Full time

    Job DescriptionThe Department of Theatre & Dance at Texas State University seeks a highly skilled and organized individual to serve as the Digital Video Specialist for its Film Program.Key Responsibilities:Equipment Management: Oversee and maintain all film equipment, ensuring it is in good working condition and properly stored.Team Supervision: Hire, train,...


  • San Marcos, California, United States Christus Health Full time

    Position Overview:This role is available at CHRISTUS Health, a prominent healthcare organization known for its commitment to quality patient services. As a Laboratory Support Specialist, you will be integral to the laboratory's operations, ensuring precise data management and specimen handling.Key Responsibilities:Accurately recording information, including...


  • San Marcos, California, United States Ultimate Staffing Full time

    Ultimate Staffing is looking for a dedicated full-time Administrative Support Specialist to enhance our property management team, providing exceptional service to our clients. Key Responsibilities:Welcome and assist clients upon arrivalManage requests and sales of amenities (such as keys and gate remotes)Receive, organize, date stamp, and distribute incoming...


  • San Marcos, California, United States TrueCare Full time

    Job Summary:TrueCare is seeking a Medical Support Specialist to join our team at our Family Medicine clinic in Encinitas. As a Medical Support Specialist, you will be responsible for providing clinical and administrative support to our healthcare team.Key Responsibilities:Perform routine clinical tasks, including taking and recording vital signs, preparing...


  • San Marcos, California, United States TrueCare Full time

    Job Summary:TrueCare is seeking a Medical Support Specialist to join our team at our Family Medicine clinic in Encinitas. As a Medical Support Specialist, you will be responsible for providing clinical and administrative support to our healthcare team.Key Responsibilities:Perform routine clinical tasks, including taking and recording vital signs and medical...


  • San Marcos, California, United States California State University San Marcos Full time

    Position Overview:The Educational Technology Support Specialist plays a crucial role in delivering extensive instructional assistance to educators involved in the disciplines of chemistry and biochemistry. Key Responsibilities:1. Collaborate closely with faculty to enhance the teaching experience through effective technology integration.2. Provide technical...


  • San Marcos, California, United States Ultimate Staffing Full time

    We are looking for a dedicated full-time Administrative Support Specialist to enhance our property management team, providing exceptional service to our clients. Key Responsibilities:Welcome and assist clients upon arrivalHandle requests and manage the sale of amenity items such as keys and gate remotesReceive, sort, date stamp, and distribute incoming...


  • San Marcos, California, United States Employers Resource Full time

    Job OverviewEmployers Resource, a leading Human Resource consulting firm, is in search of a dedicated individual for the Administrative Support Specialist role.This position is crucial for overseeing the complete process of Workers' Compensation claims while also providing assistance with various HR functions. The successful candidate will demonstrate...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are seeking a dedicated IT Support Specialist to enhance our technology services within a prominent financial services educational environment. This role is ideal for individuals who thrive in a dynamic setting, collaborating with students and faculty while managing a variety of technological tools.Key ResponsibilitiesProvide exceptional...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are in search of a dedicated IT Support Specialist who possesses a strong foundation in user assistance, particularly with Mac systems and cloud technologies. This role is essential in providing direct support to faculty and staff within an academic setting.Key ResponsibilitiesProvide comprehensive technology support to faculty and staff,...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewAre you interested in contributing to a prestigious independent high school environment? Do you thrive in a dynamic setting where you engage with students, faculty, and diverse technologies daily? If you possess a knack for delivering effective technology solutions to intelligent and motivated individuals, this role may be a perfect fit for...


  • San Marcos, California, United States HealthPRO Heritage Full time

    Position OverviewJoin our team as a Speech Language Pathology Support SpecialistFull-time position available for a dedicated professional Work in a collaborative environment Engage with students from Pre-K to 12th Grade Competitive pay rate ranging from $40 to $42 per hour Annual salary potential between $59,200 and $62,160At HealthPRO Heritage, we recognize...


  • San Marcos, California, United States Charter Tech Services Full time

    Job OverviewWe are seeking a highly skilled IT Administrator to join our team at Charter Tech Services. As a key member of our Technology department, you will be responsible for providing top-notch technical support and assistance to our clients.Key Responsibilities:Administer and troubleshoot Windows-based devices to ensure optimal performance and...


  • San Marcos, California, United States Welk Resort Group Full time

    Position Title: Customer Service Loan SpecialistJob Category: Resort OperationsJob Details:Overview:The Customer Service Loan Specialist plays a crucial role in providing exceptional service to our valued clients. This position is responsible for managing inbound inquiries, understanding customer needs, and delivering effective solutions with a positive...