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Manufacturing IT Support Specialist
2 months ago
Exciting Opportunity: Manufacturing Infrastructure Support Specialist
We are seeking a committed Manufacturing Infrastructure Support Specialist to enhance our operations at Saint-Gobain North America. In this position, you will be tasked with developing, maintaining, and resolving issues related to manufacturing IT and operational technology environments across our facilities in North America. Your responsibilities will include the regional implementation and upkeep of IT infrastructure in accordance with the standards established by Saint-Gobain Technology Services. A deep understanding of the specific IT needs of each facility and business unit is essential to ensure seamless operations and reduce downtime. Furthermore, your contributions will be vital in supporting operational technology and manufacturing 4.0 initiatives.
Key Responsibilities:
- Manage, support, and troubleshoot local data centers within a designated region.
- Install, configure, and maintain a variety of IT systems and technologies, including Microsoft Windows servers, VMware, storage solutions, and more.
- Utilize Service Now ITSM to track incidents and ensure thorough documentation.
- Monitor infrastructure for performance, capacity, and utilization metrics.
- Engage in change management and incident management protocols.
Qualifications:
- Bachelor's degree or equivalent experience in Information Technology.
- Over 5 years of experience in IT and/or technical manufacturing environments.
- Certifications in relevant technologies such as VMware, Switching/Routing/Firewall, or IT Service Management.
- Comprehensive understanding of manufacturing processes.
- Willingness to work occasional off-hours and provide on-call support.
Benefits:
- Comprehensive Total Rewards package.
- Base salary range: $77,400 to $120,100 annually.
- Eligibility for an annual performance bonus.
- Additional benefits include healthcare options, parental leave, 401(k) plan, tuition reimbursement, and more.
At Saint-Gobain North America, we foster a culture grounded in the core values of Trust, Empowerment, and Collaboration. Our diverse and inclusive workplace is dedicated to improving the world through innovative products. We are committed to providing equal employment opportunities to all individuals and welcome candidates from diverse backgrounds to consider this opportunity.
