Business Operations Coordinator
6 days ago
We are seeking a highly skilled and detail-oriented Business Operations Coordinator to join our team at Travel + Leisure Co. As a key member of our Business Operations team, you will play a critical role in delivering exceptional customer service, ensuring operational processes and procedures are met, and protecting data integrity throughout our systems.
Key Responsibilities- Customer Service: Provide exceptional customer service to our guests, business partners, and team members, ensuring a positive experience and resolving any issues in a timely and professional manner.
- Process Improvement: Identify opportunities to improve our customer service or processes, and implement changes to enhance efficiency and effectiveness.
- Data Integrity: Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us, and manage and protect company assets through all interactions.
- Operational Support: Understand and implement operational procedures that govern our business, and support new initiatives and help teams that are impacted by these changes.
- Reporting: Maintain daily, weekly, monthly, or quarterly reporting needs, and successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise.
- Technical Skills: Proficient in Microsoft Office and other relevant software applications.
- Availability: Availability to support the business throughout weekends and holidays.
- Customer Service Experience: Experience delivering outstanding customer service, with a passion for excellence.
- Comprehensive Benefits: A diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and more.
- Professional Development: Opportunities for growth and development, including training and education programs to help you advance in your career.
- Work-Life Balance: A supportive work environment that allows you to balance your work and personal life.
At Travel + Leisure Co., we are committed to delivering exceptional experiences for our guests and associates. We believe in creating a culture of inclusivity, respect, and excellence, and we are dedicated to making a positive impact in our communities. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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